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COVID-19 Updates

 

Please watch this page for updates for this evolving situation.

Covid-19 In-store Guidelines

 

 

Covid-19 - Update as of May 14, 2020

Reopening Strategy for Maple Leaf Quilting Company Ltd.

We have missed seeing you all and are looking forward to having you visit us soon! 

Please be informed we will open our doors on May 14, 2020, with precautions for the safety of our staff and our customers.

The following reopening plans are tentative and can change at any time based on new information from Public Health Officials.  Plans may also change based on our own staffing levels and business requirements.

We will continue to be open restricted hours until further notice:

CLOSED:  Saturday - Sunday - Monday

OPEN:  Tuesday to Friday 10 am to 4 pm

We will follow Alberta Public Health guidelines for cleaning and social distancing within our store.

Due to the tight space and square footage of our store, we will only allow 2 customers at a time in the store to allow for proper social distancing and cleaning regimes.

 

If you are sick, stay home. 

You can order online or by phone, and we can ship directly to your home. 

If you want to pick-up your order but would prefer to remain in your car, we are able to provide curb-side pick-up for you. 

Please be patient!  These additional precautions increase the time it takes to complete each task.  We are working to keep you safe and fulfil your needs as a valued customer.  Make sure when you come, you bring your patience. Rude or aggressive behaviour will not be tolerated.

 

Gammill Service and Delivery

We will be postponing service and delivery for an additional couple of weeks. 

This is out of an abundance of caution.  Your safety in your own home, as well as the safety of the customers we visit after leaving your home, is of utmost importance to us.

You will be contacted directly about your new machine delivery or machine upgrade. 

We tentatively plan to resume scheduling service calls sometime in June. Please remember that this can change at any time due to factors outside our control.

If you need immediate service, please phone us at 403-981-3500 to make arrangements to drop off and pick up your machine at our store in Cochrane, or to be put in touch with your local service technician to make special arrangements.

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*** UPDATE of HOURS - April 2, 2020
 
Until further notice we will be in the store fulfilling online orders and curb side pick up from Tuesday to Friday 10am to 4pm.
 
We will be closed each Saturday, Sunday and Monday until the public health orders are lifted.
 
We will continue our longarm quilting service, in-takes can be done online (Delivery by Canada Post) and curb-side pick up.

The direction of the Alberta Provincial Government has implemented public health orders and closed all non-essential businesses to the public.

As of March 30, 2020 we are permitted to offer online shopping and curb side pick up.

We are still quilting and providing our longarm quilting service!

Our Quilt by Mail service is still running as normal and we are providing curb-side pick up for local orders.  We can do intakes over the phone or online. 

Fabric, batting, pantographs and retail orders can be placed online or over the phone, we can provide curb-side pick up for local orders. 

Online orders will remain the same, shipping with Canada Post or CanPar.

We can be reached by phone (403-981-3500) or mapleleafquiltingcompany@shaw.ca.

Stay strong, stay safe and stay quilting! 

Sending you all our thoughts and well wishes!

Team Maple Leaf



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