SEW STEADY FAQS
Q #1: How soon will I receive my products?
A: Our Sew Steady table and cabinet inserts are custom made to order. Our standard lead time is about three weeks.
B. Our Westalee Design Single Designs ship in 7 Business Days
C. Sew Steady Accessories and Westalee Sets Ship in 3-5 Business Days.
Q #2: What are your shipping costs?
A: Shipping cost vary based on what item is being shipped and where the order is being shipped. You can contact us for a shipping quote based on your location.
Q #3: How should I fit my new sewing table to my machine?
A: Adjust the height of the table legs so that the top of the table is level with the top of the free arm near the stitch plate.
SEW STEADY TABLE DESIGN STANDARDS: All of our tables are designed based on having the accessory tray removed from the machine. We position the machine to have the front of the skinny free arm around 5″-7″ from the front edge of the table. The table encompasses the entire free arm/flatbed sewing surface (does not wrap to the far-right of the machine). If your machine free arm slopes downward and has contours we may choose to design the table to hover over the slope to ensure a perfectly level, smooth sewing surface. If you have a top loading bobbin and a sloped machine this may affect your use. Please contact us in advance for other options. If you are purchasing a Deluxe Table or Wish Table then the holes do not need to be in line with the needle to make circles.
Q #4: How should I fit my new serger table to my machine?
A: All sergers are curved downward on 3 sides where fabric flows. Our table design will focus around the flat area of the machine. This will still provide an extended, smooth sewing surface.
Q #5: What should I use to clean my table?
A: We recommend using our Sew Steady Polish, Turtle Wax Paste, or Goo Gone Gel ONLY. We have not tested other products. Use a soft micro fiber towel or soft cloth that does not have any fabric softener or anything that will leave residue and buff until the table is smooth. This works very well and will get the table nice and polished, allowing the fabric to slide easily.
Q #6: How should I fit my new insert to my machine and my cabinet?
A: Adjust the lift in your cabinet so the skinny free arm on your sewing machine is level with the top of the cabinet’s surface. When installed properly, the Insert should be level with the top of the free arm near the stitch plate.
SEW STEADY INSERT DESIGN STANDARDS: All of our inserts are designed based on having any accessory tray removed from the machine. The standard is to have enough space on the right side of the cabinet opening to allow space for machine cords, to use on/off switch, and accommodate for the hand wheel to be pushed down into the cabinet. The insert is designed to be perfectly level with the free arm of the machine. If you have a top loading bobbin this may affect your use. Please contact us in advance for other options. If the machine fills the majority of the opening of your cabinet then we may have options outside of a standard full insert to help fill in those smaller gaps. If you plan to use a knee lift feature while your machine is in the cabinet, contact us for custom placement.
Q #7: Why doesn’t the table fit my machine?
A: Our tables / inserts are designed to give you a flat sewing surface. they are designed having any accessory tray removed to expose the skinny free arm (not applicable on flatbed machines).
When first putting our table on your machine, you start with the front left of the free arm. The table should be perfectly level with your free arm where your fabric is going to go from our table onto your free arm right where your needle is at. If this is not level, even a 1/16 inch off, it will not fit your machine correctly.
Secondly, your machine may not be level. If you look closely you may see the machine is higher in the back than in the front. Our table can only be level in one place, so if the machine is not level, our table will fit differently on one side than the other. Our table is designed to fit over and around your machine in the back, once adjusted level in the front.
Unfortunately, when the machine is not level, we make the design that works the best and still allow the fabric to move freely and evenly from the front to the back without sewing uphill or falling off the back and pulling on your needle.
Q #8: What is the best way to install the legs on my table?
A: When installing legs place a soft cotton towel on a solid flat surface. Lay table upside down upon it. Push the legs all of the way on.
Q #9: Can I remove the legs from my table?
A: Yes. To remove the legs, just wiggle (do not twist) them back and forth gently and pull them up and off. You must support the acrylic. Never use a screw driver to remove the legs.
Q#10: What is the best Table for my machine?
A: Thanks for inquiring about our Sew Steady Table options. We have a Table design that will fit most machines, both new and older models. Our best selling tables are listed below: The Wish Extension Table & The Large Sew Steady Table.
Q#11: What is the Suspension System?
A: The new Suspension System is a very simple solution that attaches to your Sew Steady Table for small projects or to a counter or cabinet for bigger projects. It will work with any sewing machine. Check out the product page to learn more: https://mapleleafquiltingcompany.com/collections/sew-steady-products/products/sew-steady-quilt-suspension-system-4pc
Q#12: How do I use the Suspension System on larger projects?
A: We’ve a few tips for you to try:
- Add more Arms – some projects will do better with 4+ Arms
- Loop the Arms – keeping a loop in each Arm will better support projects with more weight
- Team up the Arms – try putting 2 Arms together to support more weight
- Clamp your project further away from the machine – if you can move your machine away from the edge of the table, counter or desk, your Arms can clamp further spread apart from each other, which will help better support your project