Maple Leaf Quilting Company Ltd. has an immediate opening for a Retail Office Assistant.


  • Are interested in how people think and enjoy providing exceptional experiences for your customers
  • Look for ways to create positive experiences with every situation
  • Are driven by new challenges and delight in finding the answers to tough questions
  • Thrive on providing customer service surprises, both online and in person
  • Are interested in Social Media platforms and the benefit they bring to individual businesses
  • Strive to improve the lives of others
  • Have new ideas and are able to communicate them in an exciting way for all to understand
  • Have a system or process for nearly everything in your life
  • Understand and embrace the online world of shopping, shipping and delivery. You keep boxes that your packages have arrived in because ‘it’s a really good box’
  • Love talking to people on the phone and face-to-face
  • Have a can-do attitude, self-discipline and a ton of motivation


  • Are a small and rapidly growing retail and e-commerce longarm quilting & sewing store
  • Work with quilters and sewers of all skill levels, providing exceptional customer service and training
  • Get really excited when our customers succeed
  • Require flexibility working retail hours, while respecting work life balance
  • Have a close team of positive minded individuals who thrive on sharing and implementing new ideas to exceed the customer experience
  • Are focused on getting tasks completed. Regardless of job title, we all chip in and do what needs to be done, from scrubbing a toilet to training high-end clients
  • Are willing to train the right candidate who brings enthusiasm and willingness to work
  • Are interested in candidates that need and want employment in a fun and interactive place of work with a supportive team

Job Scorecard for Retail Office Assistant (What you’ll actually be doing)

Position: Retail Office Assistant

Location: Cochrane, Alberta


  • Reporting skills – pulling required reports for manager and presenting findings
  • Administrative writing skills
  • Proficiency in Microsoft Office & and other software programs of similar value
  • Professionalism
  • Problem solving
  • Supply management
  • Inventory control
  • Performing daily office tasks such as filing, recording, maintaining records, copying, posting, and other similar duties, using a computer terminal, typing, and using other word processors
  • Work independently and report to a supervisor or manager
  • Supporting projects: tracking, data entry, coordinating, scanning documents
  • Organizing Excel spreadsheet, filter, and simple calculations
  • Repetitive administrative tasks
  • Exposure to moderately disagreeable levels of noise generated by the longarm quilting machines and the ringing of the telephone
  • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends at high volume times of the year
  • Answering phone
  • Posting Social Media content
  • Creating engaging and eye catching graphics for online and in-store presentation
  • Working with website back end, doing repetitive tasks to ensure accuracy
  • Using retail point of sale system to take payments from customers
  • Working trade shows and retreats to highlight our products and provide a fun, interactive experience for our customers


  • High school diploma or its equivalent, with 3-5 years of experience in a related area of employment
  • Able to lift up to 50 lbs
  • Works under immediate supervision
  • Proficient in MS Office or similar and tech savvy
  • Familiarity with sewing and quilting is a bonus, but not a requirement when applying for this position

Wages will comparable with office assistance job postings within Alberta.

To apply for this job please submit your application in-person at our store in Cochrane, Alberta.  Please bring a printed copy of your resume and cover letter with you explaining why you would be a good fit for our awesome team!

Maple Leaf Quilting Company Ltd. is located at Unit 9105-101 Sunset Drive, Cochrane, Alberta, T4C 0W7.  We can be reached by phone at 403-981-3500. (Our store entrance is on the back side of our building)