RETAIL OFFICE ASSISTANT/ RETAIL ASSOCIATE
Maple Leaf Quilting Company Ltd. has an immediate opening for a Retail Office Assistant.
You:
- Are interested in how people think and enjoy providing exceptional experiences for your customers
- Look for ways to create positive experiences with every situation
- Are driven by new challenges and delight in finding the answers to tough questions
- Thrive on providing customer service surprises, both online and in person
- Are interested in Social Media platforms and the benefit they bring to individual businesses
- Strive to improve the lives of others
- Have new ideas and are able to communicate them in an exciting way for all to understand
- Have a system or process for nearly everything in your life
- Understand and embrace the online world of shopping, shipping and delivery. You keep boxes that your packages have arrived in because ‘it’s a really good box’
- Love talking to people on the phone and face-to-face
- Have a can-do attitude, self-discipline and a ton of motivation
We:
- Are a small and rapidly growing retail and e-commerce longarm quilting & sewing store
- Work with quilters and sewers of all skill levels, providing exceptional customer service and training
- Get really excited when our customers succeed
- Require flexibility working retail hours, while respecting work life balance
- Have a close team of positive minded individuals who thrive on sharing and implementing new ideas to exceed the customer experience
- Are focused on getting tasks completed. Regardless of job title, we all chip in and do what needs to be done, from scrubbing a toilet to training high-end clients
- Are willing to train the right candidate who brings enthusiasm and willingness to work
- Are interested in candidates that need and want employment in a fun and interactive place of work with a supportive team
Job Scorecard for Retail Office Assistant (What you’ll actually be doing)
Position: Retail Office Assistant
Location: Cochrane, Alberta
Responsibility
- Reporting skills – pulling required reports for manager and presenting findings
- Administrative writing skills
- Proficiency in Microsoft Office & and other software programs of similar value
- Professionalism
- Problem solving
- Supply management
- Inventory control
- Performing daily office tasks such as filing, recording, maintaining records, copying, posting, and other similar duties, using a computer terminal, typing, and using other word processors
- Work independently and report to a supervisor or manager
- Supporting projects: tracking, data entry, coordinating, scanning documents
- Organizing Excel spreadsheet, filter, and simple calculations
- Repetitive administrative tasks
- Exposure to moderately disagreeable levels of noise generated by the longarm quilting machines and the ringing of the telephone
- Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends at high volume times of the year
- Answering phone
- Posting Social Media content
- Creating engaging and eye catching graphics for online and in-store presentation
- Working with website back end, doing repetitive tasks to ensure accuracy
- Using retail point of sale system to take payments from customers
- Working trade shows and retreats to highlight our products and provide a fun, interactive experience for our customers
Qualifications
- High school diploma or its equivalent, with 3-5 years of experience in a related area of employment
- Able to lift up to 50 lbs
- Works under immediate supervision
- Proficient in MS Office or similar and tech savvy
- Familiarity with sewing and quilting is a bonus, but not a requirement when applying for this position
Wages will comparable with office assistance job postings within Alberta.
To apply for this job please submit your application in-person at our store in Cochrane, Alberta. Please bring a printed copy of your resume and cover letter with you explaining why you would be a good fit for our awesome team!
Maple Leaf Quilting Company Ltd. is located at Unit 9105-101 Sunset Drive, Cochrane, Alberta, T4C 0W7. We can be reached by phone at 403-981-3500. (Our store entrance is on the back side of our building)