Sewing Machine Technician

Maple Leaf Quilting Company Ltd. has an immediate opening for a Sewing Machine Technician.

Would you like to…

  • Save the world one machine at a time? 
  • Be a hero every single day?
  • Can you tow a trailer like a ‘boss’ and back it up like nobody’s business?

Are you as good with people as you are with fixing things?

After you fix something do you test until it is perfect? 

Do you fiddle with tiny objects until they work just right?

Are you able to talk friends & family off the ledge when their computers are spitting out error codes?

You:

  • Are interested in how different machines operate and enjoy finding solutions to fix a problem
  • Look for ways to create positive experiences with every situation
  • Are driven by new challenges and delight in fixing broken things
  • Thrive on providing exceptional customer experiences with timely work completion and positive personal interactions
  • Have a system or method when working to complete tasks or assignments
  • Have a can-do attitude, self discipline and a ton of motivation
  • Have the ability to troubleshoot and repair electronics and mechanical equipment

We:

  • Are a small and rapidly growing retail and e-commerce longarm quilting & sewing store
  • Work with quilters and sewers of all skill levels, providing exceptional customer service and training
  • Get really excited when our customers succeed
  • Require flexibility working retail hours, while respecting work-life balance
  • Have a close team of positive-minded individuals who thrive on sharing and implementing new ideas to exceed the customer experience
  • Are focused on getting tasks completed. Regardless of job title, we all chip in and do what needs to be done, from scrubbing a toilet to training high-end clients
  • Are willing to train the right candidate who brings enthusiasm and willingness to work
  • Are interested in candidates that need and want employment in a fun and interactive place of work with a supportive team

Job Scorecard for Sewing Machine Technician (What you will actually be doing)

Position: Sewing Machine Technician

Location: Cochrane, Alberta

Mission: The mission of the Maple Leaf Quilting Company Ltd. Sewing Machine Technician is to conduct equipment repair and preventative maintenance to machinery.  We work on all makes and models of sewing, quilting and embroidery machines. The ideal candidate will work closely with customers to ensure that timely, accurate work is completed on customer machines.  This role will be hands-on, and the successful candidate will need to be independent enough to get tasks done without prodding.

Responsibility

  • Conduct equipment repair and preventative maintenance to machinery
  • Read drawings, diagrams and repair manuals as well as online help tools
  • Troubleshoot and repair electronics and mechanical equipment
  • Order parts and keep inventory of parts as needed to maintain the service department
  • Consult with customers to determine best course of action with each individual machine service. Communication in timely manner is imperative for optimal service levels
  • Required to work a varying work schedule in order to meet the needs of the business. This would include working some evenings and weekends during high volume times
  • Answering phone in polite and professional manner
  • From time-to-time, you will be required to use the retail point of sale system, taking payments from customers
  • Attention to detail, hand-eye coordination, good work ethic and reliable attendance is a must
  • Keep work area clean and presentable
  • Strong team player
  • This job involves sitting or standing for long periods of time
  • From time-to-time this job may include travel across western Canada for delivery or service calls of longarm quilting machines or crossing US-Canada border to pick up goods for the store

Qualifications

  • High school diploma or equivalent, with 2 - 3 years of experience in a related area of employment
  • Lift up to 50 to 100 lbs
  • Works under immediate supervision
  • 2 - 3 years related work experiences
  • Familiarity with sewing and quilting machines is a bonus, not a requirement, when applying for this position
  • We will train the right person

Required:

  • Valid driver’s license
  • Criminal Record Check
  • Valid Canadian Passport

Wages will be comparable with sewing machine repair job postings within Alberta depending on experience.

PLEASE APPLY IN PERSON WITH COVER LETTER AND RESUME at Maple Leaf Quilting Company Ltd 101 Sunset Drive Unit 9105, Cochrane, Alberta T4C 0W7

This job posting will remain open until the ideal candidate has been located.  We thank everyone for applying; however, only those selected for an interview will be contacted.