Maple Leaf Quilting Company Ltd. has an immediate opening for a Sewing and Longarm Machine Technician.
Would you like to save the world one machine at a time?
Do you like the idea of being a hero every single day?
Can you tow a trailer like a ‘boss’ and back it up like nobody’s business?
Are you as good with people as you are with fixing things?
After you fix something do you test until it is perfect?
Do you fiddle with tiny objects until they work just right?
Are you able to talk friends & family off the ledge when their computers are spitting out error codes?
If you answer yes to most of these questions, then you might be our ideal candidate.
- Are interested in how different machines operate and enjoy finding solutions to fix a problem
- Look for ways to create positive experiences with every situation
- Are driven by new challenges and delight in fixing broken things
- Thrive on providing exceptional customer experiences with timely work completion and positive personal interactions
- Have a system or method when working to complete tasks or assignments
- Have a can-do attitude, self discipline and a ton of motivation
- Have the ability to troubleshoot and repair electronics and mechanical equipment
- Are a small but rapidly growing retail and e-commerce longarm quilting & sewing store
- Are willing to train the ideal candidate to succeed in this role
- Work with quilters and sewers of all skill levels, providing exceptional customer service and training
- Get really excited when our customers succeed
- Require flexibility working retail hours, while respecting work-life balance
- Have a close team of positive-minded individuals who thrive on sharing and implementing new ideas to exceed customer expectations
- Are focused on getting tasks completed. Regardless of job title, we all chip in to get the job done
- Are willing to train the right candidate who brings enthusiasm and willingness to work
- Are interested in candidates that want employment in a fun and interactive place of work with a supportive team
What This Position Actually Entails:
Position: Sewing Machine Technician
Location: Cochrane, Alberta
Mission: The mission of the Maple Leaf Quilting Company Ltd. Sewing Machine Technician is to conduct equipment repair and provide preventative maintenance to machinery. We work on all makes and models of sewing, quilting and embroidery machines. The ideal candidate will work closely with customers to complete repair work in a timely and accurate manner. This role will be hands-on, and training will be provided. The position will start at approximately 30 hours per week, with the potential to move up to Full-Time, based on business volume and the needs of the company.
- Conduct equipment repair and preventative maintenance for machinery
- Read drawings, diagrams and repair manuals, as well as online help tools
- Troubleshoot and repair electronics and mechanical equipment
- Order parts and keep inventory of parts as needed to maintain the service department
- Consult with customers to determine best course of action for each individual machine service. Timely communication is imperative for optimal service levels
- Required to work a varying work schedule in order to meet the needs of the business. This would include working some evenings and weekends during high volume times
- Answering the phone in polite and professional manner
- From time-to-time, you will be required to use the retail point of sale system to process customer payments
- Attention to detail, hand-eye coordination, good work ethic and reliable attendance is a must
- Keep work area clean and presentable
- Strong team player
- This job involves sitting or standing for long periods of time
- From time-to-time, this job may include travel across western Canada for service calls or delivery or of longarm quilting machines
- Travel to various destinations in Canada or the USA for training may be required
- High school diploma or equivalent, with 2 - 3 years of experience in a related area of employment
- Able to lift up to 50 to 100 lbs
- Must be able to work with or without direct supervision
- Familiarity with sewing and quilting machines is a bonus, but not a requirement, when applying for this position
- We will train the right person
- Valid driver’s license
- Able to pass a Criminal Record Check
- Valid Canadian Passport
Wages will be comparable with sewing machine repair job postings within Alberta depending on experience.
PLEASE APPLY IN PERSON WITH COVER LETTER AND RESUME at Maple Leaf Quilting Company Ltd 101 Sunset Drive Unit 9105, Cochrane, Alberta T4C 0W7
This job posting will remain open until the ideal candidate has been located. We thank everyone for applying; however, only those selected for an interview will be contacted.